The International School, in partnership with FACTS Management Company, offers an expanded online tuition payment tool.
FACTS can accept and process online payment for all of TIS’s payment options – Plans A through D (please refer to your tuition contract for further details of these plans or go to this link: intlschool.org/tuition). And, families will now be able to enroll online for their chosen payment plan, without having to wait for special mailers or deal with completing and returning paper applications. Families will also be able to set up payment via credit card*. In fact, the new FACTS portal will be the ONLY method available for families who choose to pay by credit or debit card.
In addition, FACTS does not charge any application fee for the Plan A or Plan B (single payment) options. FACTS will only charge a one-time fee of $10 for the Plan C option, and $43 for the Plan D option. A fee of 2.5% of transaction value will apply for any credit card payments.
Special Note regarding Plan A: Any family wanting to pay the Plan A option via credit card must enroll online, via the link below, no later than May 19, 2016, in order for FACTS to process payment by the May 31st deadline. After that date, enrollment in Plan A via the FACTS website, and specifically payment by credit card for Plan A, will no longer be available.
Plan A families can still submit a check (including via their bank’s online bill pay service) or cash directly to The International School up to the May 31st deadline in order to take advantage of the early pay discount.
Special Note regarding Plan D: Families who choose the Plan D payment option are STILL REQUIRED to enroll and submit payment via FACTS, since TIS does not manage monthly payment plans in-house.
Families that are currently enrolled in Plan D through FACTS for the 2015-16 term will continue to be automatically rolled over under Plan D for the 2016-17 term, and SHOULD NOT enroll via this new portal unless they are changing to another payment plan (A, B, or C). Any changes in a current family’s FACTS profile (ACH-to-Invoice, changes in day of month, address, etc.) should be communicated to the Business Manager no later than July 1, 2016.
* Only Mastercard, Discover & American Express are accepted, not Visa. See more information in the Q&A below.
Click here for the FACTS web site - to enroll or to manage your account.
Frequently Asked Questions
Q1. In the past, I have been paying the school directly under the Plan A, B or C payment plan. Can I continue to do that?
Absolutely. Enrolling via the FACTS tuition payment portal remains optional for those payment plans. The convenience of using FACTS includes the ability to pay by credit or debit card and the ability to schedule payment and not have to remind yourself later, running the risk of missing the various deadlines tied to the various Payment Plans.
Q2. If I enroll through the FACTS payment portal for the Plan A and B pay-in-full options, how much will FACTS charge?
Zero. The single-payment enrollment for Plans A and B is free (not including a 2.5% convenience fee charged for credit card payments).
Q3. Plan C involves two payments – one due July 31 and one due January 1. How much would FACTS charge for that?
Q4. I currently pay through FACTS via Plan D (monthly payment option). What has changed for me?
More payment days within the month for you to choose from: either the 5th, 15th or 20th day of the month (starting in August and ending in May). These payment day options are valid for both the Automatic Payment and Invoice options! Also, there is just one flat one-time fee of $43/family, regardless of whether you choose the Automatic Payment or Invoice options.
Q5. I have two children enrolled, and wish to choose Plan C for one child and Plan D for another child. Can I enroll both in the FACTS portal, and how much will that cost?
Although you will need to enroll each child individually (i.e. two accounts versus one family account), and assign each to their own payment option, the FACTS fee is capped at $43/family.
Q6. Any other fees involved?
Late payments will be charged $20.00 per missed payment. Returned payments will be charged a $30.00 fee. The optional Peace of Mind (POM) insurance coverage is also available for $14.00 per school year.
Q7. If I want to pay by credit card, what are my options?
TIS does not accept credit card payments directly for tuition. The only way to pay by credit card is by enrolling via FACTS. You have the ability to pay all or just some of your tuition by credit card simply by accessing your FACTS account online and changing your method of payment. A 2.5% convenience fee applies to all credit card transactions. For further information on credit card payment options, please contact FACTS directly at 866-441-4637.
Q8. What credit cards are accepted?
Mastercard, Discover, American Express. Please note that VISA is NOT currently accepted, due to its rather stubborn insistence that convenience fees should not be charged to credit card users. Hopefully, some day they will see the light and decide to grab that extra merchant fee revenue that it is currently leaving on the table.
Q9. I have submitted my tuition contract, and chosen my payment option. I have also updated my family profile through TIS and signed an enrollment agreement. Do I need to do something extra for arranging my tuition payment?
Very good question, because as much as we try to reduce the documentation we require of our families, we still need certain things every year. If you want to pay your Plan A, B or C tuition, you have the option of enrolling via the FACTS link below, or you can simply pay the school directly, in accordance with the payment deadlines noted on your tuition contract and invoice. If you choose to pay through Plan D (monthly payment plan), and are not a current FACTS Plan D enrollee, you are required to enroll via the FACTS link below.
Q10. I have entered information in the FACTS payment portal, but it never asks me for a tuition amount. Why is that?
The School applies the tuition amount to your account once it has been notified by FACTS that you have enrolled. You can reference your tuition amount via your tuition contract and invoice, or by contacting the TIS Business Manager. You will also be notified once your account is activated, so that you can see what you will be charged. The earlier you enroll, the more time there is to clarify amount owed and to make adjustments as necessary based on financial aid awards, sibling additions, enrollment changes, etc.
Q11. Is there a difference between the enrollment date and the pay date?
Yes, an important difference. When you apply online, it will show a “Last day to Enroll” which means that this is the last day you can enroll in order for the payment to be processed by the date noted under “Available Payment Days” or May 31st for Plan A, July 31st for Plan B, and July 31st for the first payment of Plan C. Because of the time needed to set the various payment options up, there is always going to be a 2-4 week gap between enrollment and processing of payment. So, enroll early! Otherwise, particularly with regard to Plan D, you could end up owing a higher monthly amount, due to the shrinking of the standard August-through-May 10-month payment calendar into consolidation over nine months, eight months, etc. It could even impact your child’s ability to start on time.